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Lock tickets to a single user at a time

Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
This is a feature many ITSM products have, and for good reason.  I thought it had come up here, previously, but I was unable to find it by searching.

This would prevent concurrency / data conflict issues and would also provide a visual queue when someone is already working on a ticket.
13 votes

Submitted · Last Updated

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