Does Auto Close close cancelled workitems?

Cory_Bowe

Cory_Bowe Customer Adept IT Monkey ✭✭

August 2017 in Auto Close

Does Auto Close close cancelled workitems? I'm writing a script that cancels CRs that meet certain criteria. If we put them in a cancelled state, will Auto Close clean them up?

Thank you!

0

Best Answer

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

August 2017 Answer ✓

As the product works now = No
Best to upvote the discussion that is open regarding the same request
https://community.cireson.com/discussion/1904/improved-auto-close-with-support-for-more-status-values-and-setting-implementation-results

5

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

August 2017 Answer ✓

As the product works now = No
Best to upvote the discussion that is open regarding the same request
https://community.cireson.com/discussion/1904/improved-auto-close-with-support-for-more-status-values-and-setting-implementation-results

5
Cory_Bowe Customer Adept IT Monkey ✭✭

August 2017

@Brian_Wiest Thank you. I asked @Tyson_Arzt and got the same answer. I just couldn't believe that it didn't though.

0
Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

November 2017

Just added an vote for this. Would really like that functionality added.

0

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