I'm having some difficulty giving access to external vendors access to the Cireson portal. Our external vendors login through Microsoft's Forefront Unified Access Gateway (UAG) to get to our websites. The only thing our vendors can see is the top bar wit the rest of the dashboard/portal is blank. If I pass them a direct link to a ticket in the Cireson portal, the ticket is shown in the main window, but left menu and bottom bar are blank.
The website address has been added to our vendor's trusted sites within the browser settings.
If the vendor logs in directly on premise through our local network, everything is fine and works as normal.
I am having our UAG engineer look into this, but if you have some experience with UAG access to Cireson Portal, I could use it.