Enumaration value not present for new list in portal

Filip_Theyssens

Filip_Theyssens Partner IT Monkey ✭

September 2017 in Self-Service Portal - Community

Hello all,

We got a Request offering that has several MP Enumeration lists.

We just added a new list to the RO.
Restarting the cachebuilder effectively hows the new field within the RO on the portal, however the enumeration values for that list do not appear.

Simply restarting the cachebuilder doesn't seem to load these enumeration values into the servicemanagement database.

Do I need to run a command against the db to truncate a table to force it to do a complete sync off all enumartion values?

Thanks!

0

Best Answer

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

September 2017 Answer ✓

I learned the hard way.
The enumerations values are placed in the app pool when the server is booted. And the app pool recycle is set to ever 24 by default.
If you manually run a recycle it will reload the enumeration definitions and then show up on the portal.

6

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

September 2017 Answer ✓

I learned the hard way.
The enumerations values are placed in the app pool when the server is booted. And the app pool recycle is set to ever 24 by default.
If you manually run a recycle it will reload the enumeration definitions and then show up on the portal.

6
Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

September 2017

By default, it is actually set to an odd value such as 25 or 29 hours. 24 is preferable, by comparison.

0
Jose_Navarro Customer IT Monkey ✭

January 2018

Enumerations value shows up on the portal, but when we go to save the item, we get the error message

Request Failed

How do I correct this?

0

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