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Add column in view 'Show users assets' showing the Hardware Asset type

Filip_Theyssens

Filip_Theyssens Partner IT Monkey ✭

October 2017 in Service Manager Asset Management Feature Requests

Hello all,

When going on the User CI, there is a tab that will show all the users assigned Hardware Assets.

Only the display name is displayed.

It would be great if we can manipulate the columns shown or that at least the Hardware Asset Type is displayed next to it so that we don't have to open up all assets trying to find the right one, but that we can already eliminate most of them bby type.

Thanks

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1

1 votes

Submitted · Last Updated October 2017

Comments

Geoff_Ross Cireson Consultant O.G.

October 2017

Hi @Filip_Theyssens

This is configuring by editing the RelatedUserInfo.js form template.

Let me know if you need an example of how to do this.

Geoff

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Filip_Theyssens Partner IT Monkey ✭

October 2017

Hi Geoff,
I this can be configured, then I would love an example of this.
We want to add some additional colums to this view:

0
Geoff_Ross Cireson Consultant O.G.

October 2017

Hi @Filip_Theyssens
My apologies, I had assumed you wanted to change this in the Cireson Web Portal. It is possible there but not possible to change this in the SCSM Console.
Geoff

0
Filip_Theyssens Partner IT Monkey ✭

October 2017

Hi @Geoff_Ross,
Where can we see this in the webconsole?
I wasn't aware that we can see the properties of users in there.
Can you elaborate?

0
Geoff_Ross Cireson Consultant O.G.

October 2017

You can get to a user's page from any user picker. Click the little i and the click more details.

Or you can find the page using the User search found in this shamelessly plugged customisation.

https://community.cireson.com/discussion/3222/advanced-searches-for-cireson-service-manager-portal/

0

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