primary user missing for some computers in SCSM (after importing them from SCCM)

Silas_Sulser

Hi folks

We've started using Cireson Asset Management, with a lot of excitement
But there is still one thing we are struggling with: some primary users are missing for some computers in SCSM.
In SCCM they are all set correctly, but when they are getting imported into SCSM, some clients are losing their primary users.
Therefore they are also not available in Cireson Asset Management.
I guess about 50% are correctly and 50% of the primary users information is missing.

Here is a topic about that problem, but without a solution: https://social.technet.microsoft.com/Forums/en-US/835d78cf-106d-490b-a361-5592f7f549f5/primary-user-missing-for-some-accounts?forum=systemcenterservicemanager

Does anybody know that problem?

Many thanks and best regards
Silas

Matt_Medley

Silas_Sulser said:

Hi folks

We've started using Cireson Asset Management, with a lot of excitement
But there is still one thing we are struggling with: some primary users are missing for some computers in SCSM.
In SCCM they are all set correctly, but when they are getting imported into SCSM, some clients are losing their primary users.
Therefore they are also not available in Cireson Asset Management.
I guess about 50% are correctly and 50% of the primary users information is missing.

Here is a topic about that problem, but without a solution: https://social.technet.microsoft.com/Forums/en-US/835d78cf-106d-490b-a361-5592f7f549f5/primary-user-missing-for-some-accounts?forum=systemcenterservicemanager

Does anybody know that problem?

Many thanks and best regards
Silas

Hey Silas, did you try the recommended workaround at the bottom of the technet article you included? I can post this on our internal Slack page and see if anybody has some feedback. 

Matt_Medley

Silas_Sulser said:

Hi folks

We've started using Cireson Asset Management, with a lot of excitement
But there is still one thing we are struggling with: some primary users are missing for some computers in SCSM.
In SCCM they are all set correctly, but when they are getting imported into SCSM, some clients are losing their primary users.
Therefore they are also not available in Cireson Asset Management.
I guess about 50% are correctly and 50% of the primary users information is missing.

Here is a topic about that problem, but without a solution: https://social.technet.microsoft.com/Forums/en-US/835d78cf-106d-490b-a361-5592f7f549f5/primary-user-missing-for-some-accounts?forum=systemcenterservicemanager

Does anybody know that problem?

Many thanks and best regards
Silas

Hey Silas, did you try the recommended workaround at the bottom of the technet article you included? I can post this on our internal Slack page and see if anybody has some feedback. 

Silas_Sulser

@Matt_Medley: thanks for your reply, this solution on technet has been added at the same day as I asked this question here. I will check it out Thanks so far