Query All Incidents That A User Has Touched
Management is interested to find a list of Incidents that a specific user (analyst) has touched, even if the Incident was not assigned to them.
Is it possible to do this via a SQL script against the Data Warehouse?
"Is there any way to see what tickets were modified by a specific user within SCSM? Not just ones they created, but any they made edits to, either moved them queues, or added comments to tickets that weren't in their name? They are an analyst."