how to display primary user in "Hardware Assets - All"-view?

Silas_Sulser

Hi folks

How can I display the primary user in the general "Hardware Assets - All"-view?
What I imagine looks like that:


In my opinion, the primary user value is the second important information, right after the device name.

Thanks and best regards
Silas

john_doyle

Hi @Silas_Sulser
The data is there in the output from the ODATA call to the Platform Cache. You could build your own Hardware Asset view in the dashboards with this info by adding an ODATA Table widget.


The Query String is

?$filter=LanguageCode eq '@Lang' and (ObjectStatusId ne 47101e64-237f-12c8-e3f5-ec5a665412fb and ObjectStatusId ne eec83e3c-0106-d4c0-99ea-93b75fd23020)

john_doyle

Hi @Silas_Sulser
The data is there in the output from the ODATA call to the Platform Cache. You could build your own Hardware Asset view in the dashboards with this info by adding an ODATA Table widget.


The Query String is

?$filter=LanguageCode eq '@Lang' and (ObjectStatusId ne 47101e64-237f-12c8-e3f5-ec5a665412fb and ObjectStatusId ne eec83e3c-0106-d4c0-99ea-93b75fd23020)

Silas_Sulser

Hi @john_doyle, many thanks for your effort and fast answer!!
Unfortunately I'm not sure where I can create that Odata chart widget.
I found this article about Odata chart widget: https://support.cireson.com/KnowledgeBase/View/1401#/ but I still don't know where to open that feature.

Our portal version: 8.0.2012.6

I can only open the following settings:



Can you give me the needed hint? 

Thanks and best regards

Silas

john_doyle

@Silas_Sulser 
You should have the ODATA Chart Widgets as they were introduced in v8.0.6.

To create one, you need to be licensed for the dashboards. If you are, you can go to Navigation Settings and create a new page. Open the new page in the browser, and you will have an Edit button on the bottom of the screen. You can click this and then Add Content which allows you to add these ODATA Chart Widgets.

Tom_Hendricks

What about those of us poor souls for whom the ODATA endpoints have never worked and still continue not to work in any environment?

For reference: https://community.cireson.com/discussion/2922/v8-x-all-odata-platform-calls-fail-with-401-is-this-a-setup-config-issue#latest

Silas_Sulser

@john_doyle that worked well so far, except that I can not choose any columns:


Do you know what I missed (I can't chose a predefined value nor cant I enter a value manually)?

Many thanks for your help!

john_doyle

@Silas_Sulser
If you get nothing when you click on that field, it probably means that the Platform Cache service is not replicating the data from the ServiceManager database. There was an issue with the initial release which caused this to occur. The best thing to do would be to upgrade to version 8.2.1 which I am hoping will be released today.