IR offering to Cireson SSP
I started getting interested in the Cireson Self Service Portal (and products) we finally got the portal installed but nothing is populating from SCSM. the Generic IR offering is published but nothing is pulling to Cireson's SSP. Created a new IR offering and its not populating either. The only option under NEW is about Announcements.
There is nothing in the CacheBuilder log file. the only error we have is a license error on webconsole. but we're only using the SSP for now.
I've been banging my head against this for a few days and any article I think might lead me to the answer requires a Cireson Logon. any ideas of where I can start?