Related prompts in Advanced Request offering ARO eg. with User device Affinity UDA

Marek_Lefek

Marek_Lefek Customer Advanced IT Monkey ✭✭✭

December 2017 edited December 2017 in Advanced Request Offering

Hi, I was wondering is there a possibility to created SR to uninstall software where will be related prompts:
1. Select computer - list to computers, where login user is primary owner.
2. Select software - list of software in computer selected in point 1.

Is there a possibility to display prompt with user devices?

0

Answers

David_Morris1 Member Advanced IT Monkey ✭✭✭

December 2017

i don't think there would be a way to make the software picker dynamic based on the first, the first picker can be done by selecting the query result picker, selecting the Cireson Hardware Asset (Full) combination class and adding the username token to the username field in "Owned By User"

0
Jeff_Lang Customer Ninja IT Monkey ✭✭✭✭

December 2017

I've just added an option to the ROToolbox which you could use for this, it can be found at https://community.cireson.com/discussion/2595/transforming-the-grid-picker#latest
if you include the example i gave, and create a type projection to get the related software items from a pc, then set it up as i showed in the example, but have the 2nd multiselect/autocomplete show a class that has no items in it at all, then it should be exactly what you are looking for

0
Marek_Lefek Customer Advanced IT Monkey ✭✭✭

January 2018

Thanks. I'll test it and give an information.

0

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