Home Notify Analyst

comment updates are being sent (as mail) although they are marked as "private"

Silas_SulserSilas_Sulser Customer Advanced IT Monkey ✭✭✭
We moved from Action Log Notify App to SCSM Notify Analyst v8.0.1.2012 and now we have the problem that comment updates automatically are being sent, no matter if they are marked as private or not.
We've now had some funny situations where endusers have received private analyst comments as mail.
Where can I set that private comments dont trigger any mail subscription?
Thanks and best regards


Sign In or Register to comment.