Have you seen a message stating "The database must belong to the listed site server" during setup?

Bryan_Taylor

Hey Cireson Community:

I've got a fun question for you. I'm trying to setup the Cireson Portal for Configuraiton Manager on a primary site in our hierarchy and receiving this message when trying to configure the Configuration Manager Database Settings. The full message is "Cannot validate Configuration Manager database. The database must belong to the listed site server"

This site is setup as a primary site with a standalone SQL install on the primary site server, which is then connected to the CAS in our environment. I'm running the CMP installation as the service account that installed the primary site system and is a SysAdmin in the database instance. I've already got an instance of the CMP installed in another domain/primary site, and have successfully installed the CMP on multiple Dev/Test instances of SCCM.

I took a peek around the community and the support page/knowledge base, but have not seen this called out anywhere before. Have any of you fine IT Monkey's seen this before, and if so how did you resolve it?

Thanks!

-Bryan

Matt_Medley

Bryan_Taylor said:

Hey Cireson Community:

I've got a fun question for you. I'm trying to setup the Cireson Portal for Configuraiton Manager on a primary site in our hierarchy and receiving this message when trying to configure the Configuration Manager Database Settings. The full message is "Cannot validate Configuration Manager database. The database must belong to the listed site server"

This site is setup as a primary site with a standalone SQL install on the primary site server, which is then connected to the CAS in our environment. I'm running the CMP installation as the service account that installed the primary site system and is a SysAdmin in the database instance. I've already got an instance of the CMP installed in another domain/primary site, and have successfully installed the CMP on multiple Dev/Test instances of SCCM.

I took a peek around the community and the support page/knowledge base, but have not seen this called out anywhere before. Have any of you fine IT Monkey's seen this before, and if so how did you resolve it?

Thanks!

-Bryan

Hey Bryan, can you submit a support ticket and ask to have it directed to me? I'd like to do a screen share session with you to see this error message first hand. 

Bryan_Taylor

Hi Matt,

Sorry it has taken so long to get a response to you. I have not submitted a support ticket for this as we have revised our plans for the CMP in our environment. For reference, we have 4 primary sites in our environment with a CAS connecting them all.

Initially, we had a political reason to break our CMP license into 4 separate licenses and the plan was to install the CMP on a site server in each site. These plans have changed however and with the release of True Control Center, we'll be installing this in one location and pointing it at the CAS while utilizing the RBAC model from the console.

If I see the same issue when I install TCC, I'll absolutely put in a support ticket and direct it to you though.

Thanks!

Matt_Medley

Bryan_Taylor said:

Hi Matt,

Sorry it has taken so long to get a response to you. I have not submitted a support ticket for this as we have revised our plans for the CMP in our environment. For reference, we have 4 primary sites in our environment with a CAS connecting them all.

Initially, we had a political reason to break our CMP license into 4 separate licenses and the plan was to install the CMP on a site server in each site. These plans have changed however and with the release of True Control Center, we'll be installing this in one location and pointing it at the CAS while utilizing the RBAC model from the console.

If I see the same issue when I install TCC, I'll absolutely put in a support ticket and direct it to you though.

Thanks!

Hey Bryan, thank you for updating me on this and what your plans are for TCC. I'd love to see how you get everything installed in your environment since you will have a multi-site installation. We are all excited about TCC!

Matt_Medley

Bryan_Taylor said:

Hey Cireson Community:

I've got a fun question for you. I'm trying to setup the Cireson Portal for Configuraiton Manager on a primary site in our hierarchy and receiving this message when trying to configure the Configuration Manager Database Settings. The full message is "Cannot validate Configuration Manager database. The database must belong to the listed site server"

This site is setup as a primary site with a standalone SQL install on the primary site server, which is then connected to the CAS in our environment. I'm running the CMP installation as the service account that installed the primary site system and is a SysAdmin in the database instance. I've already got an instance of the CMP installed in another domain/primary site, and have successfully installed the CMP on multiple Dev/Test instances of SCCM.

I took a peek around the community and the support page/knowledge base, but have not seen this called out anywhere before. Have any of you fine IT Monkey's seen this before, and if so how did you resolve it?

Thanks!

-Bryan

Hey Bryan, can you submit a support ticket and ask to have it directed to me? I'd like to do a screen share session with you to see this error message first hand. 

Bryan_Taylor

Hi Matt,

Sorry it has taken so long to get a response to you. I have not submitted a support ticket for this as we have revised our plans for the CMP in our environment. For reference, we have 4 primary sites in our environment with a CAS connecting them all.

Initially, we had a political reason to break our CMP license into 4 separate licenses and the plan was to install the CMP on a site server in each site. These plans have changed however and with the release of True Control Center, we'll be installing this in one location and pointing it at the CAS while utilizing the RBAC model from the console.

If I see the same issue when I install TCC, I'll absolutely put in a support ticket and direct it to you though.

Thanks!

Matt_Medley

Bryan_Taylor said:

Hi Matt,

Sorry it has taken so long to get a response to you. I have not submitted a support ticket for this as we have revised our plans for the CMP in our environment. For reference, we have 4 primary sites in our environment with a CAS connecting them all.

Initially, we had a political reason to break our CMP license into 4 separate licenses and the plan was to install the CMP on a site server in each site. These plans have changed however and with the release of True Control Center, we'll be installing this in one location and pointing it at the CAS while utilizing the RBAC model from the console.

If I see the same issue when I install TCC, I'll absolutely put in a support ticket and direct it to you though.

Thanks!

Hey Bryan, thank you for updating me on this and what your plans are for TCC. I'd love to see how you get everything installed in your environment since you will have a multi-site installation. We are all excited about TCC!