Home Service Manager

SR closed but MAs still pending

Gerhard_LiebelGerhard_Liebel Customer IT Monkey ✭
I have a failed SR with some work items. It was just a test therefore i closed the SR and expected all the MAs to be closed or failed as well. Now all work items below this SR are still in pending state (see screenshot). What did i do wrong and how do i get rid of these pending MAs?

Is it possible that I cancelled and afterwards closed to quickly so the items below couldnt fail?

Gerhard



Answers

Sign In or Register to comment.