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Add RAs to Assigned Work Items

Brian_Winter

Brian_Winter Customer Advanced IT Monkey ✭✭✭

July 2018 in Service Manager Portal Feature Requests

When someone leaves the org, their Daily Reminders are bounced. In order to close or reassign the outstanding items, we go to the User's Info page and look at Assigned Work Item. Good for everything EXCEPT RAs. Finding the RAs where the user is a Reviewer is a big pain.

Please add In Progress RAs where the User is a Reviewer.

TIA!

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Submitted · Last Updated July 2018

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