Customizing the error page

Marc-Andre_Lafleur

Is it possible to modify the following error page?

We would like to make it a little bit more informative to our users and analysts. Add a bit of text and a link to a knowledge article.

Justin_Workman

Something like this in custom.js should work:

$(document).ready(function () {

    setTimeout(function() {

        var newHeading = "Not Failed, but not succeeded either"

        var newError = "This is the new error text"

        var link = "<a href='/KnowledgeBase/View/8#/'>Check this out</a>"

        $('h1.error').text(newHeading);

        $('p.error').text(newError);

        $('.jumbotron').append(link);

    }, 1500)

});

Brian_Wiest

Like this feature request?
https://community.cireson.com/discussion/1993/add-logic-check-from-work-items-not-stored-in-the-cireson-database#latest

Marc-Andre_Lafleur

Yes and No. I already voted on this over a year ago and while I would still want to to happen, I am looking at finding a solution to slightly change the text for now through customization.
In our case, we want to prevent questions about permissions when the ticket is outside of their queues or when a user create a request on behalf.

Justin_Workman

Something like this in custom.js should work:

$(document).ready(function () {

    setTimeout(function() {

        var newHeading = "Not Failed, but not succeeded either"

        var newError = "This is the new error text"

        var link = "<a href='/KnowledgeBase/View/8#/'>Check this out</a>"

        $('h1.error').text(newHeading);

        $('p.error').text(newError);

        $('.jumbotron').append(link);

    }, 1500)

});

Marc-Andre_Lafleur

Works great, thanks @Justin_Workman !