Error after Selecting Location
Hello, we have a configsometimes the chosen asset location is displayed with a red Background meaning no location is chosen. Unfortunately I cannot ad a screenshot here because I am getting an error message. I hope you will understand my problem nevertheless. While testing I recognized that the problem occurs after deleting a selected location and then while choosing a location the second time after deleting. This occurs in each browser type. (Chrome, Edge, IE and Firefox)
Our Support complains about this that this would make their Hotline support worse.
Could anyone help please.
For exampel here I select "Anforderung Drucker" what is a Service Request. The green and blue icons are SRs, the orange and red ones IRs. The error occurs for IRs and SRs.
The Error looks like this:
We have a customization in our servicerequest.js file in custom directory:
We have an enum list UKA_SM_Enum_UKAStandorte. Here an extract of this list:
The list is much longer. We also have a language pack in this management pack. Here an extract:
I hope these informations will help.
Thank you very much for your help. I could not find the problem so I raised a ticket at Cireson Support Portal.