Is there the way to disable or restrict the end users access to "My Survey" page

Yuriy_MikhaylenkoYuriy_Mikhaylenko Customer IT Monkey ✭
edited October 19 in Survey App

Is there the way to disable or restrict the end users access to "My Survey" page in after they complete the survey? The user can take the survey to the same IR/SR from e-mail, which is not so bad. However, "My Survey" page is still available for selection, and is not specific for Incident or service requests. The resulting survey will mess up the survey reports. Can the "My Survey" page be hidden or option to select and take survey on the page be disabled? Thanks

Answers

  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Advanced IT Monkey ✭✭✭
    You should be able to hide it in Navigation Settings.
  • Yuriy_MikhaylenkoYuriy_Mikhaylenko Customer IT Monkey ✭
    Konstantin, 
    I wish it was that easy. I have rechecked myself and retested survey completion with End User test cridentials to verify it is not permission related issue.
    In the navigation settings "Public" visibility check box option is disabled. The porblem is in survey code that riderecting end user to "My Survey" page after submitting survey. I wish the end user had no option to select survey template from drop down ("Customer Survey" on screenshot above). If there was the way to disable it in CSS or JS files inside CostomSpace folder that would solve the issue.
    Thanks for sugestion though :)

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