Adding Message to Action Log when using Send Email

Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

November 2018 in Analyst Portal

Hi, when sending an email from the Analist Portal, how can I check the "Add Message to Action Log" by default ?

Image: https://us.v-cdn.net/6026663/uploads/editor/64/lt0uu7gkvfeo.jpg

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

November 2018

https://community.cireson.com/discussion/1520/send-email-add-message-to-action-log-selected-by-default

Also if you upgrade to at least 8.8.1 new send email functions were added including an admin panel to set options.
https://docs.cireson.com/articles/#!service-manager-portal-setup-guide-publication/8-8-1

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