We're excited to introduce you to 14 new Remote Support apps as part of the existing Service Management Stream!
These modern, web-based, user and device management tools for Analysts help further maximize productivity, deliver faster problem resolution and increase end user satisfaction.
Check out our on-demand webinar to find out how these new apps fit into your existing Team or Service Management Foundation license, see a technical overview demo, and more.View the installation & setup webinar to learn how to get started with Remote Support.
Remote Management: No associated collections
I know this to be untrue as I can see them not only in SCCM but the now retired Remote Manage App for Windows. What's interesting is I can add the devices to any collection I want so the collections are clearly being enumerated in some capacity but aren't showing per device.
It feels like this is missing a permission, but if the Windows Service responsible for syncing SCCM data is an admin in SCCM then it isn't clear what could be missing.
james_kleinschnitz Cireson Dev, Product Owner Advanced IT Monkey ✭✭✭Thanks to @Adam_Dzyacky & @Brian_Wiest help will have a fix for this and other sync issues in Remote Management v5.0.3.