Custom workflow

Roman_NepomniashchiiRoman_Nepomniashchii Customer IT Monkey ✭
In Authoring Tool I made custom workflow and it work, but when I add additional criteria in this workflow it not running and I don't have error, the logs are empty. SCSM 2016, Authoring Tool 2016 who know what is it?

Answers

  • Justin_WorkmanJustin_Workman Cireson Support Ninja IT Monkey ✭✭✭✭
    It sounds like maybe your criteria isn't matching up quite right with what you're expecting.  What's the trigger criteria?
  • Roman_NepomniashchiiRoman_Nepomniashchii Customer IT Monkey ✭
    It sounds like maybe your criteria isn't matching up quite right with what you're expecting.  What's the trigger criteria?
    I expanded the service request class. In the extended field I enter the value. When creating a workflow, I specify to execute if the value is equal to the specified one. Value of new field - string.
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