Customize Review Activity layout

Andreas_VoigtAndreas_Voigt Customer IT Monkey ✭
Hello there, 
As I get a lot of feedback from our Linemanagers that the ReviewActivity page doesnt provide information in a way that they "would like to have it" I thought about maybe I could alter the layout a little.
Is there a way to do this ?
Basically just keep the "squares" and get rid of the rest ?

Thanks a lot in advance

Andreas

Answers

  • Rod_MartenRod_Marten Customer IT Monkey ✭
    I wish these were as easy to customize as the base forms.  Please review Seth's article  https://sethcoussens.com/2016/02/17/dynamically-hiding-service-request-activity-form-fields-in-the-cireson-portal/
  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    The page in your screenshot is difficult to customize compared to the others.  We ended up changing ours because nobody liked the order info was presented in, either.  I had to resort to using JQuery to move the HTML elements on the page from one place to another and use CSS to make it look like it was meant to be there instead of being the kludge of $().append() and $().prepend() that it actually became.  The finished product is fine, but I'm not a fan of what I had to write to get there.

    Knowing more now than I did at the time, if I had to do it over again I would make a copy of the controller.js / view.html file for this page, have IIS redirect from these files to my copies of them inside of /CustomSpace/ and I would make my changes to the way the page is constructed there (essentially following a pattern @Ryan_Lane has expertly demonstrated in other threads).  It's a little more work with code, but I think it is a better and possibly more performant way of doing it.
  • Ryan_LaneRyan_Lane Customer Advanced IT Monkey ✭✭✭
    edited January 18
    @Tom_Hendricks is right on the difficulties in customizing Review Activity Approval and Manual Activity Completion pages outside of some jQuery DOM modifications in custom.js.  Instead of dynamically loading JSON templates (e.g. Incident.js, ServiceRequest.js, etc.) and building the form structure from that the portal uses compiled files to create these particular pages: 

Sign In or Register to comment.