Notification Trouble Ticket Analyst Comment

Roman_Nepomniashchii

I create notification with class Trouble Ticket Analyst Comment. But I need have additional criteria sent notification only Parent workitem has field which a not null. Example I extended class service request field "category" and I want sent notification Trouble Ticket Analyst Comment when this field in parent workitem is not null it is possible? I add this criteria but notification not worked, in attachments is a screen maybe I'm doing something wrong?

Jeff_Lang

@Roman_Nepomniashchii

try exporting the management pack, and finding the line that has the criteria on it and check it to see if it has a "seedrole="target"' on it.

Roman_Nepomniashchii

Jeff_Lang said:

@Roman_Nepomniashchii

try exporting the management pack, and finding the line that has the criteria on it and check it to see if it has a "seedrole="target"' on it.

no, there is no such

<Rule ID="NotificationSubscription_d3d68742_b2d7_4e86_93d9_e4a3301a0b55" Enabled="true" Target="SystemCenter!Microsoft.SystemCenter.SubscriptionWorkflowTarget" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

        <Category>System</Category>

        <DataSources>

          <DataSource ID="DS" TypeID="SystemCenter1!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule">

            <Subscription>

              <InstanceSubscription Type="f14b70f4-878c-c0e1-b5c1-06ca22d05d40">

                <AddInstance>

                  <Criteria>

                    <Expression>

                      <And>

                        <Expression>

                          <SimpleExpression>

                            <ValueExpression>

                              <Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem.TroubleTicket.AnalystCommentLog']/IsPrivate$</Property>

                            </ValueExpression>

                            <Operator>Equal</Operator>

                            <ValueExpression>

                              <Value>False</Value>

                            </ValueExpression>

                          </SimpleExpression>

                        </Expression>

                        <Expression>

                          <UnaryExpression>

                            <ValueExpression>

                              <Property State="Post">$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemHasParentWorkItem' TypeConstraint='CustomInfopulseServiceRequestExpansion!ClassExtension_f07ab478_e130_4b01_bd66_817252260419']/Property[Type='CustomInfopulseServiceRequestExpansion!ClassExtension_f07ab478_e130_4b01_bd66_817252260419']/Category$</Property>

                            </ValueExpression>

                            <Operator>IsNotNull</Operator>

                          </UnaryExpression>

                        </Expression>

                      </And>

                    </Expression>

                  </Criteria>

                </AddInstance>

              </InstanceSubscription>

              <PollingIntervalInSeconds>60</PollingIntervalInSeconds>

              <BatchSize>100</BatchSize>

            </Subscription>

          </DataSource>

        </DataSources>

        <WriteActions>

          <WriteAction ID="WA" TypeID="SystemCenter1!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction">

            <Subscription>

              <VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi>

              <EnableBatchProcessing>true</EnableBatchProcessing>

              <WindowsWorkflowConfiguration>

                <AssemblyName>Microsoft.EnterpriseManagement.Notifications.Workflows</AssemblyName>

                <WorkflowTypeName>Microsoft.EnterpriseManagement.Notifications.Workflows.SendNotificationsActivity</WorkflowTypeName>

                <WorkflowParameters>

                  <WorkflowParameter Name="SubscriptionId" Type="guid">$MPElement$</WorkflowParameter>

                  <WorkflowArrayParameter Name="DataItems" Type="string">

                    <Item>$Data/.$</Item>

                  </WorkflowArrayParameter>

                  <WorkflowArrayParameter Name="InstanceIds" Type="string">

                    <Item>$Data/BaseManagedEntityId$</Item>

                  </WorkflowArrayParameter>

                  <WorkflowArrayParameter Name="TemplateIds" Type="string">

                    <Item>3ec89284-ad78-ce1e-6041-93ef47f42f92</Item>

                  </WorkflowArrayParameter>

                  <WorkflowArrayParameter Name="PrimaryUserRelationships" Type="string">

                    <Item>$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemHasCommentLog' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$</Item>

                  </WorkflowArrayParameter>

                </WorkflowParameters>

                <RetryExceptions />

                <RetryDelaySeconds>60</RetryDelaySeconds>

                <MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds>

              </WindowsWorkflowConfiguration>

            </Subscription>

          </WriteAction>

        </WriteActions>

      </Rule>

Roman_Nepomniashchii

Jeff_Lang said:

@Roman_Nepomniashchii

try exporting the management pack, and finding the line that has the criteria on it and check it to see if it has a "seedrole="target"' on it.

Is only this
<Item>$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemHasCommentLog' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$</Item>