Home All Other Feature Requests and Ideas
We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Notify Analyst - 'Skip notification if Activity Status is not In-Progress' option for MA

Nick_FlintNick_Flint Customer Advanced IT Monkey ✭✭✭
Add a 'Skip notification if Activity Status is not In-Progress' option to the Manual Activity -> Support Group changes section in the Notify Analyst app. 

In our use case, we are creating Manual Activities inside of a parallel activity and setting the support group property via a PowerShell activity. In the Notify Analyst app -> Manual Activities -> Support Group changes we have the 'Enable Create Workflow' not enabled and the 'Enable Update Workflow' and 'Enable In-Progress' workflows enabled. The supports groups receive two notifications for the same Manual Activity; presumably from both the Update & In-Progress workflows getting triggered.


Sign In or Register to comment.