Incident form missing Reviewer on RA

Alexander_Oines

Hi Community, 

Our organization have the need of beeing able to add RA's to IR's. By adding the following code to the incident.js we can see the Activities tab on the incident form, and with the custom "Add Activity task" we are able to add RA's to IR's. 

"{

            name: "Activities",

            content: [

                {

                    customFieldGroupList: [

                        {

                            name: "Activities",

                            type: "activities"

                        }

                    ]

                }

            ]

        },"
Only issue is the Reviewer grid doesn't load the reviewers. 
Anyone have any tips on how to resolve this? 
Thanks. 

Geoff_Ross

Hi @Alexander_Oines

This will be because the reviewers component of the Activities not in the default Incident type projection. You will need to create a custom type projection and configure the portal to use it in the admin settings.

Geoff

Alexander_Oines

Hi @Geoff_Ross  
Thanks for your quick answer. 
Do you have any tips on where i would find this in the admin settings? 

Shane_White

Hi @Alexander_Oines

Go to Admin Settings > Group Settings

Then you need add the Type Projection here

Thanks,
Shane.

Geoff_Ross

Hi @Alexander_Oines

This will be because the reviewers component of the Activities not in the default Incident type projection. You will need to create a custom type projection and configure the portal to use it in the admin settings.

Geoff

Alexander_Oines

Hi @Geoff_Ross  
Thanks for your quick answer. 
Do you have any tips on where i would find this in the admin settings? 

Shane_White

Hi @Alexander_Oines

Go to Admin Settings > Group Settings

Then you need add the Type Projection here

Thanks,
Shane.

Alexander_Oines

Hi @Shane_White

Great, thank you both for you quick replies. I'll give it a try. 

-
Alex