Remote Support Ports

Hello All,

Does the Remote Support server still use port 135 to connect to remote hosts? Or does it also port 5985? Trying to figure out which ports I need to have opened on the firewalls.  Also the connection to the hosts originates solely from the server now right?

Thanks,
James

Answers

  • Shane_WhiteShane_White Cireson Support Advanced IT Monkey ✭✭✭
    Hi @James_Johnson

    Remote Support uses WMI ports so this includes port 135 but for more specific ports as it can use a range:

    HTTP: 5985

    HTTPS: 5986PowerShell Remoting/WinRM listen on these ports:

    HTTP: 5985

    HTTPS: 5986 

    Hope this helps!

    Thanks,

    Shane.

  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Hi @James_Johnson

    Here's a bit more detail.

    Traffic                                               

    Port

    Clients to Web Page

    80 / 443

    RS to AD

    389

    RS to ConfigMgr

    1433

    RS to Clients

    5985


    The connection to the hosts are all from the sever unless you use Remote Support to launch a local exe, such as explorer, RDP or RemoteControl. These connections will be made directly from the client.

    You also need to enable WinRM on the clients you want to support. wimrm /quickconfig sets the service to automation and enables the Windows firewall rules needed.

    Geoff
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