List of all Templates with a specific ad group or user

John_Beasley Customer IT Monkey ✭

June 2019 in Service Manager

I received a request from upper management to see if there was a way to get All templates with a particular group or user assigned to them including activities inside of a template. Is this even possible? I'm not very versed with Powershell but I can get around in it a bit. Can someone assist?

Answers

Geoff_Ross Cireson Consultant O.G.

June 2019

Hi @John_Beasley

Best thing I can think of is a SQL query that queries the Management Pack table in ServiceManager for that User's / Group's Id.

That will easily tell you which management packs, you'd need to do some jigery pokery to get the actual templates out.

That's probably where I'd start though.

Geoff

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