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Cireson PowerShell Activity Workflow Configuration
Forgive me if duplicate!
For your SMA Connection, it's possible to configure a workflow to be invoked following the opening of an SR or IR. This functionality does not exist for the PowerShell activities.
At present, we're migrating from SMA toward Cireson PowerShell Activity and Azure Automation and the ability to invoke a PS on incident or service request creation would be nice!
We use an SMA Runbook Workflow tied to IR and SR creation to post MS Teams notifications at present. Short of embedding a PS into each template, at present we cannot replicate this functionality, unless I'm wrong?!