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Cireson PowerShell Activity Workflow Configuration

John_Long

John_Long Customer Advanced IT Monkey ✭✭✭

August 2019 in Service Manager Console App Feature Requests

Forgive me if duplicate!

For your SMA Connection, it's possible to configure a workflow to be invoked following the opening of an SR or IR. This functionality does not exist for the PowerShell activities.

At present, we're migrating from SMA toward Cireson PowerShell Activity and Azure Automation and the ability to invoke a PS on incident or service request creation would be nice!

We use an SMA Runbook Workflow tied to IR and SR creation to post MS Teams notifications at present. Short of embedding a PS into each template, at present we cannot replicate this functionality, unless I'm wrong?!

3

3

3 votes

Submitted · Last Updated August 2019

Comments

Tom_Hendricks Customer Super IT Monkey ✭✭✭✭✭

August 2019

Would it make sense to have an Azure Automation connector?
Or am I assuming too much by thinking that you are using the PSA to kick off AA jobs?
The SMA Connector has been open sourced, I believe, so it is conceivable that someone could modify it to connect to AA instead. AA and SMA are almost functionally identical in the app layer--they just have slightly different endpoints and drastically different "UI" (if you consider the WAP portal a UI).
If you use graphical runbooks or python runbooks then ¯\_(ツ)_/¯ if they will work with this. I do not have a way to test it, myself.

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John_Long Customer Advanced IT Monkey ✭✭✭

August 2019

Or that, sure! :D
Yeah we're using PSA to trigger them for now.

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Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

August 2019

An Azure Automation connector would be fantastic.

0

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