My Work View on Portal -- Best practices for distinguishing between requests at the Activity level?
I'm curious if there's a way that would avoid us having to write this data down to the 'Title' for these activities. Ideally, the 'My Work' and other data grid views for workitems would be able to reference the absolute parent (accounting for nested PA/SA) of the activity parent's 'Affected User' and have this populated in the 'Affected User' field? I'm on version 3.8 so if the answer is, upgrade, that's perfectly acceptable but I don't remember seeing this in the change logs (not to say I very easily could have missed it)
Never the less, how is everyone else addressing these concerns?