Adding fields to HTML Knowledge Article form in Portal

Ian_Stephenson

Ian_Stephenson Customer IT Monkey ✭

February 2020 in Analyst Portal

Are we not able to add fields to the HTML Knowledge Article forms in the Portal? I can add custom fields but any info I put in them doesn't save, it just gets blanked out. I wasn't sure if I needed to add a localization for the Portal to make this work or if there was something else I was missing. I found the article below stating that this isn't supported, but I didn't know if that had changed at all.

https://community.cireson.com/discussion/4305/adding-fields-to-the-ka-edit-and-view-pages

Any help or info is greatly appreciated!

0

Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

@Ian_Stephenson - This hasn't changed. Unfortunately KB articles still can't be extended.

5

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

@Ian_Stephenson - This hasn't changed. Unfortunately KB articles still can't be extended.

5
Ian_Stephenson Customer IT Monkey ✭

February 2020

Thanks Justin. Hopefully that will change someday.

1

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