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Creation of my request view SCSM console

Dear All,

I want some guidance on how to create a view on SCSM console for all my requests which includes the column support group. The my requests criteria needs to state all requests equal to a portal user.

How is best to do this?

Daniel

Answers

  • Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭

    HI @CaterhamITSupport

    MY advice here would be to use the Cireson View Builder in the console, and in the criteria make the Assigned user = {me} token!

    Then promote the view to the portal.

    Thanks,

    Shane

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