Creation of my request view SCSM console
Dear All,
I want some guidance on how to create a view on SCSM console for all my requests which includes the column support group. The my requests criteria needs to state all requests equal to a portal user.
How is best to do this?
Daniel
Answers
HI @CaterhamITSupport
MY advice here would be to use the Cireson View Builder in the console, and in the criteria make the Assigned user = {me} token!
Then promote the view to the portal.
Thanks,
Shane