Marek_Lefek
Customer Advanced IT Monkey ✭✭✭
Hi, when i change in SR template "assigned to" user, SCSM set Action log entry.
I can't delete it. Is there a possibility to clean the action log in RO templates?
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Answers
Hey @Marek_Lefek, you should be able to pull those entries out of the template if you export the MP, and edit the XML.
You can remove those "Task Run" and "Record Assigned" objects and then re-import the MP.
I don't think the Request Offering template is going to be very helpful. You could use powershell to delete an action log or you could use custom JavaScript to hide the entries you don't want to see. We use a script "Custom Action Log" by @Martin_Blomgren that hides entries from the service account user. You may be able to do something similar.
Hi I try the @Justin_Workman method:
Thanks.