Huw_Jones
Customer IT Monkey ✭
Hi All,
When doing a search for all incidents created yesterday in the system, i get no results, any suggestion why this is?
Im planning on using this search as a base for a count in one of my portal pages.
Cheers
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Answers
Hi Huw,
This seems to be working for me and I do recall this being a previous bug in the portal, what version of the portal are you running?
Thanks,
Shane
Hi Shane,
Here is the information you asked for:
Current Portal Version: 8.0.2012.6
Management Pack Version: 7.7.2012.185
Thanks
Wow that is an old version.. I would advise upgrading and then you should be good :-)
Thanks,
Shane
Thanks for the response Shane.
Are you able to specify at what version is this issue fixed?
Hi Huw,
It's quite hard to track down because of how far behind your version is, but I think it was around the 9.4 mark. But I would heavily advise going to 10.2.4
Thanks,
Shane
Can the portal be upgraded without upgrading all of SCSM?
The portal can be upgraded without needing to upgrade SCSM that is correct.
If you have installation worries or questions please let us know :-)