No SMTP and SIP address in the notification tab
Recently we experience a problem with our user notifications. New or changed users often do not get their e-mail address synced after it got changed (they don't get an e-mail address automatically).
After we add the SIP and email values in the CI$User table it gets shown in the portal, but in the 'Notification' tab of the user CI in SCSM there are no values for SIP and SMTP. So these users do not receive any notifications from our subscriptions. Also when a user gets his personal number changed (from external to employee e.g.) a new user CI is created. The old one has the notification entries, the new one doesn't.
In the MT_System$Notification$Endpoint table both entries exist, but they will not get connected to the user CI :( (also for changed users the same entries exist two times, once for the old and once for the new user)