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Password Reset disallow setting the same password

Marek_Lefek

Marek_Lefek Customer Advanced IT Monkey ✭✭✭

April 2021 in General Discussion

Hi, mayby someone has solve this problem with Password Reset service.

We are using the latest version and had problem that user can reset password by setting the same password as previous. There is custom message that should by show that password is the same but it is not showing.

Any ideas how to solve this, mayby some settings in AD.When user change password eg from windows, AD don't let him to set the same password as in password history.

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

May 2021

@Marek_Lefek - Because the service account running Password Reset is doing the resetting vs the user actually doing it themselves, it bypasses this one particular password requirement. There might be another GPO that requires administrators to select a "new" password, but I'm not sure if there is or not.

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