How to retrieve analyst comments from an incident using SCSM commands?

Jansi

Hi Team,

I am working on an integration project which requires me to retrieve Incident details using SMLets. I am successful in retrieving other incident details except Analyst comments. There are two relationship class available.

1. ActionLog
2. CommentLog

Could anyone please throw some inputs on how to retrieve the analyst comment.

Any help is highly appreciated.

Thanks,

Jansi

Justin_Workman

Hi @Jansi

Try this:

$irClass = Get-SCSMClass -name System.WorkItem.Incident 

$ir = Get-SCSMObject -Class $irClass -Filter "name -eq 'IR1097'" 

$relationships = Get-SCSMRelationshipObject -BySource $ir | ?{$_.relationshipid -eq "835a64cd-7d41-10eb-e5e4-365ea2efc2ea"} ##comment log relationship class

foreach ($rel in $relationships) {

  $rel.targetobject | select -ExpandProperty values

}