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File attachment drag&drop in SR form

Peter_Miklian

Peter_Miklian Customer Advanced IT Monkey ✭✭✭

June 2021 in Service Manager Portal Feature Requests

It would be nice (and also homogenous with file manipulation in existing tickets using the "attachment" drawer) if we could replace default "Add" button representing "File attachment" prompt in request offering with drag&drop area to let end user simply drag attachment to browser while creating new SR.

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3 votes

Submitted · Last Updated June 2021

Comments

Peter_Miklian Customer Advanced IT Monkey ✭✭✭

June 2021

@Gabriel_Lences found similar topic requested by @Stephane_Bouillon but this FR should be more general :)

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Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

June 2021 edited June 2021

The big drawback is that you have to save the image first which generates a lot of clicks. In a description field it should be possible to simply cut/paste images. This also makes it easier to maintain a certain order in the screenshots to describe a scenario.

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