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Upload multiple images in incident via Advanced Service Request

Stephane_BouillonStephane_Bouillon Customer Adept IT Monkey ✭✭

Hi, is there an easier way to add screenshots to an incident than to save them as an image file and uploading them one by one ?



  • Stephane_BouillonStephane_Bouillon Customer Adept IT Monkey ✭✭

    I mean something like a simple copy/paste of an image as I can do in this board ?


  • Gabriel_LencesGabriel_Lences Customer Advanced IT Monkey ✭✭✭

    On a simliar note , one of our users was wondering why he couldn't add file attachement through a drag&drop style field in an ARO , but had to click a button an add files one by one. There certainly could be imporvements made to the file attachement input in the ARO's i guess.

  • Stephane_BouillonStephane_Bouillon Customer Adept IT Monkey ✭✭

    The fact that we don't have simple copy/paste of images in incidents is a showstopper for adoption of the portal for a department in our company who need a lot of screenshots. I noticed that in a comment, I can paste formatted text and images, but the formatting and images are not preserved.

  • Peter_MiklianPeter_Miklian Customer Advanced IT Monkey ✭✭✭
    edited June 2021

    @Stephane_Bouillon, let's vote for this Feature request! :)

    And here's similar topic: https://community.cireson.com/discussion/101

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