Cancel Incident - Doesn't work with portal 10.5.1

CaterhamITSupport

CaterhamITSupport Member Advanced IT Monkey ✭✭✭

June 2021 in General Discussion

Dear All,

The version of Cancel Incident by Nicholas doesn't work with latest version of Cireson Portal. The buttons are not shown on the Cancel Incident HTML form:

https://blog.jhnr.ch/2015/05/13/build-your-own-cancel-incident-task-for-cireson-self-service-portal/

Please help.

Daniel

0

Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

June 2021 Answer ✓

CancelIncident.zip

Hey Daniel,
I have updated the html file and tested the task. I believe it's working now.

0

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

June 2021 Answer ✓

CancelIncident.zip

Hey Daniel,
I have updated the html file and tested the task. I believe it's working now.

0
CaterhamITSupport Member Advanced IT Monkey ✭✭✭

June 2021

That works and is spot on. Thank you Justin.

1

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Cireson respects the intellectual property of others and asks that users of the Cireson Community Web Site do the same. In connection with the Cireson Community Web Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Cireson Community Web Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of the Cireson Community Web Site users is, through the use of the Cireson Community Web Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

your physical or electronic signature;
identification of the copyrighted work(s) that you claim to have been infringed;
identification of the material on our services that you claim is infringing and that you request us to remove;
sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com