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Portal Question on Multi-Valued Views and How to See All the Data

Michael_VoetMichael_Voet Customer IT Monkey ✭
edited July 2021 in Analyst Portal

I have created a View with the Advanced View Editor that allows me to see Multi-Valued Columns in the SCSM Console. When I upload that to the Portal, I can only see 1 of the multi-valued items instead of all of the multi-values. The below Screen Shots show my SCSM Console and then the Portal

As you can see, the Portal only shows 1 item in the Multi-Valued columns instead of all of them like in the console (Look at Columns named: Support Team, Business Owners, or Affected Users). I have also added these as attachments in case you can't get a clear picture of what I added to this post.


So, to my question, is there something that can be modified in the portal to allow me to see all of the Multi-Valued column entries in my view? Please, any information you can provide would be very helpful!


Answers

  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Michael_Voet - I don't think there's a way to accomplish this OOB. It would be challenging, but it should be possible with some custom javascript. Would you want just a simple semicolon delimited list like the console or is there something else you had in mind?

  • Michael_VoetMichael_Voet Customer IT Monkey ✭

    Yes, just a simple semicolon would be great! Honestly, as long as I can see the info, I will be a happy camper!

  • Michael_VoetMichael_Voet Customer IT Monkey ✭

    @Justin_Workman Do you think this is still possible to do?

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

    Hi @Michael_Voet

    I agree with @Justin_Workman here in as much as it can be done but would require some custom code.

    I've not got any examples to share but I am sure it is possible.

    It might be best to contact your Cireson account manager and discuss some consulting work to achieve the desired result you are after.

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