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Issues updating Cireson Apps in the Service Manager Console

Ian_StephensonIan_Stephenson Customer IT Monkey ✭

Hopefully somebody else has seen this and can provide some help.

I'm trying to update the Cireson applications in our DEV environment. I'm able to install the new MPBs without issue and can verify they are in the Management Packs area under Administration. I then restart the Console and go back to that view, only to find the MPB is now gone. When I try to install it again, I get an error saying that a pack with that version number is already in the database so I can't install it again.....but the MPB isn't showing up in the view.....

Any ideas? I'm supposed to update the apps in PROD soon but would really like to figure this out before then.

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