Brian_Winter
Customer Advanced IT Monkey ✭✭✭
Because we have a lot of shared machines, we want to change the UserRelatedInfoById to pull from the OwnedBy instead of the HardwareAssetHasPrimaryUser. So far, no luck.
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Answers
Hi @Brian_Winter
Should be a case of flipping the property in the form definition from the Primary User Relationship to the Owned By Relationship. I think that data is already in the view model.
Does any of the above make sense to you? Have you already tired that?
Geoff
I did try OwnedBy, OwnedByUser, Target_HardwareAssetHasOwnedBy and a few others, but no joy.
Hi Brian.
Try 'ConfigItem'
NB that there's no type constraint on the Type Projection used so you will get any Config Item that the user is the Owner of.
I'm typically using the DynamicData page for the User CI to see user data rather than the UserRelatedInfoById as you can configure the Type Projection for that to bring in a lot more relationships. Assigned Licences, Consumables (and take out the AssignedWorkItems seeing as that's pointless for End Users and pulls back massive amounts of data for Analysts).
Geoff
So I know how to customize the DD page per group. I'd keep a simple copy of UserRelatedInfoById for End Users and a simplified (remove unused fields) version of the Config Item view for IT Analysts.
Now I'm thinking for Analysts, present a read-only URIBI General tab and maybe a few other tabs that the bosses like to view (they're in love with URIBI and hate the Config Item DD form).
Then add the standard DD tabs (edited out the unused fields) following the URIBI tabs.
The real-world problem is that leadership loves the easy-to-review Related Info page and finds the Config Items DD form complicated and confusing.
(when will the Chimps stop working for the Gorillas? Hail Ceasar!)
Yes, I forgot that important step. To change the 'General' tab of the User DD form to a 'read only' style with Display type prompts rather than String. Here's an example form, you'll need a custom TP to liven up some parts of it.
Geoff
@Geoff_Ross with the help of this, I was finally able to show a Users' consumables directly on the user page. I created a Type Porojection for that and it works perfectly.
2 things I wanted to ask whatsoever:
One thing about the consumables. The count from the relationships is not shown, when I copy-paste the line from the Consumable custom form. Are there any thoughts about including the Consumable Relation inside the DOmain User form as standard and connecting the count? With that it would be so much easier to have a look at the consumables a certain user uses. And if someone e.g. wants a 2nd headset we could increase the count directly in the user form and we do not have to search for the user in teh consumable object to increase the count there.