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limitations with portal form's multipleObjectPicker control

Chris_Chekaluk1

Chris_Chekaluk1 Customer Advanced IT Monkey ✭✭✭

November 2021 in Service Manager Portal Feature Requests

Cireson incident IR113704 documents some limitations with the multipleObjectPicker control when it comes to displaying and interacting with the control when trying to display related data that is 2 levels deep.

For example, say you relate a Cireson Organization record to a Windows computer. You can use the control to display & interact with Windows computer properties/objects on the Organization.js portal form. However, trying to display/interact with DeployedComputer properties (such as Model number) in the same control exposes these limitations. Organization & Windows Computer/Deployed computer may not be the right example, since there are other ways to interact with this data (thinking about Remote Support and/or hardware asset mgmt).

However, not having a portal form control that allows full access to all related data in your CMDB is the limitation.

This is a feature request for a new control- perhaps OData and/or SQL ones (similar to the dashboard widget controls) - that addresses these limitations, giving portal form designers the ability to display any/all related class data provided the necessary infrastructure is in place (relationships, type projections). Also it should have the ability to <Add> and <Remove> relationships if the control is enabled for editing.

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Submitted · Last Updated November 2021

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