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Home Page out of the box fix

Sean_Terry

Sean_Terry Customer Advanced IT Monkey ✭✭✭

February 2022 in Service Manager Portal Feature Requests

We raised a ticket because of a report that our chosen Cireson home page did not work well with Dragon software. A support call suggested that a community request may be the way to go.

So the highlighted text is not considered a link by Dragon:

If you hoover over other sections of this home page (top requests, knowledge articles) then you can see its considered as a link. Not the case in the screenshot above.

The Service Catalog home page works ok. However, end users not impacted by the issue above are used to the homepage we have, so changing isn't something we can do straight away. As a workaround, we created a group so select users can opt to use the Service Catalog page.

We have seen the widget approach from Justin Workman which looks great. It will just take some time to look at the options there.

It would be good to have all the out of the box home pages that work with software like Dragon.

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1 votes

Submitted · Last Updated February 2022

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