IR History in Console
Is this a common issue and is there a fix?
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Lets get this opened in a support ticket and we can assist in getting this looked at and escalated for hotfixing if we can confirm as a bug.
That will be great! Here is our existing ticket number SR47811. To be more accurate, this IR history information take more then 12 minutes to load in Cireson Portal (LB); 2-8 minutes directly from individual web server itself. SCSM only uses less than a minute to load IR history data. We look forward to your input.