Home Service Manager Portal Feature Requests
We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Global Search Search Condition Contains instead of "Starts With"

Simon_ZeinhoferSimon_Zeinhofer Customer Ninja IT Monkey ✭✭✭✭

Sometimes it is really hard to find Objects inside the Global Search, especially Incidents or Service Requests, when the ID is not known and we want to search via Keywords inside the title.

With some testing it seems like the Global search uses "Starts with" or "equals" with the Searchstring as Criteria. That makes it really difficult to find what we are looking for. That leads to analysts wanting the old search back.

So IMO it would be great if at least the class property, which we choose as title for the selected class, could be searched via "contains".

3 votes

Active · Last Updated

Sign In or Register to comment.