Hide Activities for End User

Tom_HydeTom_Hyde Customer Advanced IT Monkey ✭✭✭
We would like to hide the Activities section from being visible to the end user - does anyone know how we can achieve this?

If possible, we would also like to hide the activities (processed by workflow) from the action log - so the end user can only see comments they have inputted and the analyst.

Best Answers

  • Tom_HydeTom_Hyde Customer Advanced IT Monkey ✭✭✭
    Accepted Answer
    Thanks for the comments @Steve_Wright and @merlenette_jones
    Need this for all WI and for the End Users only.

    I expect that custom js will hide it for all users? We just need it setting up for our End Users.

Answers

  • Steve_WrightSteve_Wright Cireson Support Advanced IT Monkey ✭✭✭
    Hi Tom,
    Are you referring to the SR forms in the Cireson Portal? You can customize the SR form for end users in the Cireson Portal to remove the Activities section.
    Steps for customizing forms can be found at https://support.cireson.com/KnowledgeBase/View/51 and https://support.cireson.com/KnowledgeBase/View/1174 

    Please let me know if this helps.

    Thanks,
  • Tom_HydeTom_Hyde Customer Advanced IT Monkey ✭✭✭
    Accepted Answer
    Thanks for the comments @Steve_Wright and @merlenette_jones
    Need this for all WI and for the End Users only.

    I expect that custom js will hide it for all users? We just need it setting up for our End Users.
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