Hide Activities for End User
If possible, we would also like to hide the activities (processed by workflow) from the action log - so the end user can only see comments they have inputted and the analyst.
Best Answers
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merlenette_jones Member Advanced IT Monkey ✭✭✭Tom_Hyde said:We would like to hide the Activities section from being visible to the end user - does anyone know how we can achieve this?
If possible, we would also like to hide the activities (processed by workflow) from the action log - so the end user can only see comments they have inputted and the analyst.
You can also use custom js to hide activities as well. Here is an example of what it would like for an incidentapp.custom.formTasks.add('Incident', null, function(formObj, viewModel){formObj.boundReady(function () {$('a[data-toggle=tab]').each(function(){if(this.innerText === 'ACTIVITIES'){$(this).hide();}});});});
Hope that helps
Merle6 -
Tom_Hyde Customer Advanced IT Monkey ✭✭✭Thanks for the comments @Steve_Wright and @merlenette_jones
Need this for all WI and for the End Users only.
I expect that custom js will hide it for all users? We just need it setting up for our End Users.
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Answers
Are you referring to the SR forms in the Cireson Portal? You can customize the SR form for end users in the Cireson Portal to remove the Activities section.
Steps for customizing forms can be found at https://support.cireson.com/KnowledgeBase/View/51 and https://support.cireson.com/KnowledgeBase/View/1174
Please let me know if this helps.
Thanks,
You can also use custom js to hide activities as well. Here is an example of what it would like for an incident
Hope that helps
Merle
Need this for all WI and for the End Users only.
I expect that custom js will hide it for all users? We just need it setting up for our End Users.