Promotion of Management Packs from DEV -> PROD
Finally preparing for our go-live in the coming weeks. I was tranferring our management packs from DEV over to PROD but encountered some issues. I used an inherited incident class in one management pack and despite the pack importing without issue, each time I attempted to raise a work item via the portal, the webconsole.log would report:
"Creating request offering failed with error: An object of class ManagementPackClass with ID 1341ff68-ae00-1542-1b89-cdb7daaaeee4 was not found."
In the end, I restarted the SCSM services on the management services and the error went away!
How do you recommend, or how do others, transfer management packs from DEV to PROD? Do you include any quirky actions that you've found are necessary for successful import?