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Software Installed Count and Software Metering

Peter_ChongPeter_Chong Customer IT Monkey ✭

Hello,

Good day. Can you advise if Cierson is capable of detecting the software installations by discovering itself and a combination of SCCM, or would you need to tell it to search for a certain software pattern? I'm trying to understand when looking at Configuration Items-->Asset Management-->All Software Assets if the 'Installed Count' is correct. I would like to understand how this works so I can setup the software metering.

Thanks,

Peter

Best Answers

Answers

  • Peter_ChongPeter_Chong Customer IT Monkey ✭

    Hi Brett. Thank you for the detailed explanation. So, essentially it really is dependent on matching the software pattern.

    Right now, I'm looking at the Software Pattern. If I input a value in this field, will Cierson update/refresh the installed count immediately, or would it take time to detect the pattern to pull the data?

  • Peter_ChongPeter_Chong Customer IT Monkey ✭

    I will give it a try. Thanks again Brett.

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