Asset management Consumables rights

DriesWerckxDriesWerckx IT Monkey ✭Member IT Monkey ✭
Do other companies also have the problem that only a SCSM admin can increase or decrease (or see the properties of) consumables on the Cireson portal?
The service  desk does not have these permissions, but they should be able to manage the consumables.
Any help would be appriciated.

Answers

  • Brett_MoffettBrett_Moffett Super IT Monkey ✭✭✭✭✭ Cireson PACE Super IT Monkey ✭✭✭✭✭
    I have just posted a custom solution that one of our amazing engineers came up with.
    https://community.cireson.com/discussion/772/am-portal-roles/p1?new=1

    Hopefully this is the answer you were looking for.
  • DriesWerckxDriesWerckx IT Monkey ✭ Member IT Monkey ✭
    Hello Brett
    Thank you for your fast reply.
    Our service desk can see all of the assets (general HA en SA), but can't see nor adjust the consumables.
    We tested with putting testusers in different AD groups and noticed that only the SCSM admins have rights to this feature.

    Will this solution solve this specific problem?
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