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External Links within Service Request and Request Offering?

Ben_NelsonBen_Nelson Customer Advanced IT Monkey ✭✭✭
In our service portal (Cireson) we are creating Service Offering for each of our groups and Agencies.  Most of these groups have a website or sharepoint site that have additional information about the group/agency.  We added a hyperlink into the service offering description and it displays as a hyperlink but when clicked on it fails since it is attempting to link within the Cireson domain (https://serviceportal.gov/ServiceCatalog/”https://sharepoint.gov/example”). Used basic HTML to hyperlink to a new tab...is this possible?  What am I missing?

Best Answers


  • Ben_NelsonBen_Nelson Customer Advanced IT Monkey ✭✭✭
    Attached images for reference 
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Ben

    It should work with a basic tag I believe. Can you share your HTML tag and advise which version of the portal you are running and ill test this in my environment.

  • Ben_NelsonBen_Nelson Customer Advanced IT Monkey ✭✭✭

    Sure.  This is the format I used.

    <a href=”https://sharepoint.nebraska.gov/ocio/pmo/ben/testben/default.aspx” target="_blank">OCIO Project Management Office Site</a>

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