External Links within Service Request and Request Offering?

Ben_Nelson

Ben_Nelson Customer Advanced IT Monkey ✭✭✭

July 2016 in Analyst Portal

In our service portal (Cireson) we are creating Service Offering for each of our groups and Agencies. Most of these groups have a website or sharepoint site that have additional information about the group/agency. We added a hyperlink into the service offering description and it displays as a hyperlink but when clicked on it fails since it is attempting to link within the Cireson domain (https://serviceportal.gov/ServiceCatalog/”https://sharepoint.gov/example”). Used basic HTML to hyperlink to a new tab...is this possible? What am I missing?

0

Best Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

July 2016 Answer ✓

Thanks Ben, I can also replicate this bug. I will open as a IR51311 on the support portal and escalate to our Dev team for hotfixing.

5
Ben_Nelson Customer Advanced IT Monkey ✭✭✭

July 2016 Answer ✓

Thank you!

5

Answers

Ben_Nelson Customer Advanced IT Monkey ✭✭✭

July 2016

Attached images for reference

CiresonPMO.PNG 16.5K

1
Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

July 2016

Hi Ben

It should work with a basic tag I believe. Can you share your HTML tag and advise which version of the portal you are running and ill test this in my environment.

Regards
Joe

0
Ben_Nelson Customer Advanced IT Monkey ✭✭✭

July 2016

Sure. This is the format I used.
<a href=”https://sharepoint.nebraska.gov/ocio/pmo/ben/testben/default.aspx” target="_blank">OCIO Project Management Office Site</a>

0
Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

July 2016 Answer ✓

Thanks Ben, I can also replicate this bug. I will open as a IR51311 on the support portal and escalate to our Dev team for hotfixing.

5
Ben_Nelson Customer Advanced IT Monkey ✭✭✭

July 2016 Answer ✓

Thank you!

5

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